Private Policy

At Vietnam Cycling Tours, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the personal information you share with us, particularly in situations where the General Data Protection Regulation (GDPR) is applicable.
As part of our operations, Vietnam Cycling Tours may act as a data controller or processor and routinely collects, uses, stores, and transfers various types of data, including personal information. We are dedicated to ensuring the confidentiality and security of your data, and we require our employees and partners to uphold the same standards.

This policy explains the legal basis on which we process your personal data—whether you provide it directly or it is collected through your use of our services. It applies specifically when the GDPR governs such data processing activities. The policy is publicly accessible via our website and may also be made available through other communication channels.

We encourage you to read this Privacy Policy thoroughly. If you do not agree with the ways in which we handle your personal data as described here, we kindly ask that you refrain from sharing your information with us. Please note that in such cases, we may be unable to offer certain services, which could affect your overall experience.

1. Vietnam Cycling Tours' Commitment to Personal Data Protection
At Vietnam Cycling Tours, we are committed to safeguarding your personal information. This includes, but is not limited to, your full name, email address, passport number, phone number, physical address, travel preferences, special requests, social preferences, and activity interests, as well as details of other individuals included in your booking.

We collect and use your personal data solely to provide customized services, fulfill your travel arrangements, and support any business interactions you have with us or our partners. We do not sell, rent, or share your information with third parties.

Vietnam Cycling Tours treats your data with the same level of security and confidentiality as we do our own. However, we are not responsible for the privacy practices or security measures of third-party websites or services that may collect or process your information independently.

Once your personal data is no longer needed for business or legal purposes, we will securely destroy or anonymize it in accordance with applicable regulations.

2. Transfer of Information Overseas
We may share your personal information with our international travel partners and overseas offices of Vietnam Cycling Tours, with whom we collaborate to support our operations. In most cases, these transfers are necessary to fulfill our contractual and service obligations.

3. Cookies and Data Usage
We use cookies on our website to support core functionalities, such as processing bookings and facilitating participation in promotions or competitions. These cookies store only anonymous data and do not collect any information that can personally identify you.

Like most websites, Vietnamcyclingtours.com uses cookies to record visitor preferences and track which pages are accessed or visited. This information helps us enhance your browsing experience by tailoring website content based on your browser type and other relevant data.

4. Your Rights
You may update your information, change marketing preferences, or close your account at any time by emailing us at support@vietnamcyclingtours.com. If you close your account, we’ll deactivate it, delete your profile and reviews, and confirm via email. Note that once closed, you can no longer access your data, but you may open a new account anytime.

You may manage saved payment details through your account settings. In line with applicable laws, you may also have the right to access, correct, delete, or restrict use of your personal data, as well as object to or request transfer of your data. We aim to respond within two months and may extend by up to three more months if necessary.

To exercise your rights: support@vietnamcyclingtours.com. We may request proof of identity for security. Requests are generally free, though a reasonable fee may apply for repetitive or excessive requests.
 

Private Policy