General Visitor Guidelines and Code of Conduct Policy for Activities and Destinations (For Internal Use — Staff, Partners, and Community Collaborators)
1. Purpose
This policy establishes our company’s framework for minimizing negative visitor impact and enhancing visitor satisfaction during excursions to environmentally, culturally, and socially sensitive areas within activities and destinations.
It ensures all operations align with international responsible tourism principles, national regulations, and locally agreed practices.
2. Policy Objectives
• Minimize environmental degradation and cultural disturbance.
• Maximize educational and emotional value for visitors.
• Strengthen collaboration with host communities and local authorities.
• Promote respect, safety, and sustainability throughout all operations.
3. General Visitor Guidelines and Code of Conduct Policy for Activities and Destinations
A. Respect for Local Culture and Communities
• Visitors must respect local traditions, customs, and social norms.
• Permission is required before photographing individuals, ceremonies, or sacred sites.
• Modest dress and appropriate behavior are mandatory in conservative or sacred areas.
• Direct donations to children or individuals are discouraged; support is channelled through community-led initiatives.
• Preference should be given to local products and services that reflect authentic craftsmanship and fair pricing.
B. Protection of Nature and Wildlife
• Wildlife observation shall occur at a safe and respectful distance.
• No feeding, touching, or harassment of animals is permitted.
• Visitors must remain on marked trails and follow park authority instructions.
• Natural objects (plants, stones, shells, etc.) shall not be collected or removed.
• Waste must be minimized; all litter should be carried out or disposed of appropriately.
C. Preservation of Cultural and Historical Heritage
• No physical contact with monuments, carvings, or ancient structures.
• Visitors must not remove or buy cultural relics or antiquities.
• Interpretation should emphasize cultural respect, authenticity, and awareness.
• Guides should encourage visitors to learn and appreciate the cultural significance of each site.
D. Responsible Economic and Social Conduct
• Local ownership and employment should be prioritized in all operational decisions.
• Visitors are encouraged to purchase directly from community enterprises.
• Price negotiations must be fair and respectful of local livelihoods.
• Equal respect shall be given to all genders, ages, and community members.
E. Resource Conservation
• Energy and water use shall be minimized during tours and accommodations.
• Plastic reduction practices are to be promoted — e.g., refillable bottles, eco-friendly packaging.
• Environmentally safe products (soaps, detergents, sunscreens) are recommended to prevent pollution.
F. Health, Safety, and Behavior
• Visitors and staff must follow safety briefings and site regulations.
• Any form of harassment, discrimination, or exploitation is strictly prohibited.
4. Monitoring and Evaluation
• Compliance will be monitored through staff feedback, visitor comments, and community reports.
• Any incidents of non-compliance must be recorded and reviewed by management.
• Annual reviews will ensure this policy remains current and contextually relevant.
5. Review and Approval
This policy is reviewed annually and updated as required, in consultation with community representatives and conservation authorities.
