Hello Mr Phuc,

Thanks for your email. Overall, we were very happy with the trip. The cycling was very enjoyable and the accommodation was all good quality. We also enjoyed the food provided for lunches and dinners. Tony, our guide, was excellent. He was very helpful and looked after us very well. I can't think of anything that would have improved the experience. 20 - 25 November 2025. Thanks again. 

Kind regards,

Thank again Qui - We will never forget you or our experience in Vietnam. A wonderful palce filled with so many great people like yourself. We appreciate all you did to support us on our trip. All the best to you and your family - We hope to meet you again one day- You always have a place to stay in Vancouver. Mr Gorden, Thank again Qui - We will never forget you or our experience in Vietnam.A wonderful palce filled with so many great people like yourself. We appreciate all you did to support us on our trip. All the best to you and your family - We hope to meet you again one day- You always have a place to stay in Vancouver. 09 - 13 November 2025

Thank you for your email. Kien was a very good guide and our driver Nam was also very attentive and helpful. The bikes were good quality. A few points of feedback points for future trips: 1. On day 2 we cycled all the way to Ba Be Lake accommodations. On Day 4 we retraced our steps from Ba Be to Cho Ra- cycling 20km of road that we had already cycled. As there was so much road between Cho Ra and Bao Lac it would have been better to transfer from the accommodation to a new and more scenic bit of road to ride. 2. I am afraid the hotel in Quang Uyen was substandard. It was dirty, discarded cigarettes and rubbish on the stairs. The communal areas clearly had not been cleaned for some time. 3. I would have preferred a more detailed briefing about the next days route, with the use of a map to better understand the terrain and final destination. However I do acknowledge that there was often uncertainty about the route due to lots of landslides. 4. We did not get back Susie's personal saddle at the end of the trip. We were advised it would be delivered to our hotel in Hanoi but I do not believe it ever turned up. These are small matters. We very much enjoyed our trip :). 03 November 2025 

Kind regards 

Martin 

I joined the North East Vietnam Mountain Cycling Tour (13 days / 12 nights) with my 17-year-old grandson — I’m 73 — and it was a journey of a lifetime. We cycled approximately 1,100 km through stunning mountain ranges and peaceful villages. We’re not professional cyclists, but the e-bikes made it possible and enjoyable every day. Our guide and the logistics support van driver were amazing — always caring, supportive, and ready with water, fruit, and smiles. Everything was perfectly organised by Vietnam Cycling Tours, from routes to hotels, logistics and meals. If you want to truly experience the beauty of Vietnam, as only a few tourists are lucky enough to experience, take an e-bike and go for it, it’s unforgettable! 07 - 19 October 2025

Hey, We loved it!! Will definitely leave 5* reviews on Trip Advisor and Google. Everything was great! Trying to think of what you guys to do to improve and there really isn’t that much. The E-bikes didn’t have bottle holders which was a slight inconvenience. If you cannot add some, just let people know so they can bring a hydration backpack. Just so you know, you no longer need passport photos at the boarder with Cambodia. They now have cameras and they take your photo as you go through passport control. Both Vien and the driver were fantastic! They made our trip! The car was great and even had WiFi which was very handy!!! Well done! I hope to be back and do a cycle tour of the north of the country. 24 - 28 March 2025 

Regards, Christos

Xin chao Lam, I’m Maurice’s wife and wanted to give you some feedback. Simply put: It was magnificent! Let’s start with the Vietnam portion. Hoang and Hung were superb guides and people. Hoang, as the lead guide, was especially excellent, but both were great. They were very knowledgeable, friendly, warm, cheerful, flexible, helpful, fun, interesting to talk to and interested in us. If we mentioned something that we were curious about they’d follow up whenever that was possible, for example, getting us jackfruit and banana flower to eat. As bike guides they were flawless — everything always went so smoothly and their navigation was great. We always felt safe with them, even if there was traffic … or a broken-down bridge they helped us get ourselves and our bikes over! Hoang’s English was advanced and very easy to understand. Hung’s was very good too, and he was very funny, and we told him we knew he’d make a great lead guide. Their personalities were just a joy. at. The cultural stops were so interesting, and Hoang never grew tired of our questions, and usually could tell us more about everything we experienced. He did all the necessary translating at the cultural stops. The drivers were both so friendly and helpful and warm, even though they spoke very little English. They fed us snacks, gave us hand wipes, filled our water bottles before we’d even asked — they spoiled us, all with good humor. We felt very supported by the whole team. The Cambodia portion was good, but not as wonderful. Poleak and Kong were both very pleasant and sweet and always willing to help us. Poleak’s navigation was great on many complicated routes. But language was a bit of a weak point. While Poleak has an extensive English vocabulary, we often had to ask him to repeat himself because we didn’t understand what he’d said, due to his accent or his phrasing. And Kong spoke so little English that when we were near him, we gave up asking him to explain anything we saw and asked about — he couldn’t understand us. He seemed to be there mainly to be the “sweep,” the person in back who makes sure nobody gets lost. Poleak was very good at improvising stops when there was something interesting, like when we went by a group that was using a machine to separate the rice from the chaff, and he stopped and talked to them and explained the process to us (and some of us helped a bit with bagging the rice.) The drivers were very pleasant and helpful. We did have a couple of minor logistical glitches (the wrong hotel … ) but Poleak did a good job setting things right, without getting stressed out. As for other feedback: I had trouble with my bike in Cambodia. The first day, I thought there was drag, and after awhile, asked for it to be checked. The brakes were scraping and slowing me down. They fixed it. But the day we went up the mountain to the Bokor National Park — the long, steep ride — I was struggling a lot. I kept thinking that since they’d fixed the bike, it must’ve been just me. But finally, after finishing up and down the major hill, way behind everyone, I said I really need the bike checked again — I felt like I as going uphill even when I was on a flat road. So yes, the brakes were dragging me down again! It was a very hard day. Something more general: All of us in our group don’t normally stay in such fancy hotels and huge meals, and really don’t need or want that level of luxury. We would’ve preferred more modest hotels and meals … and lower prices. Also, while the drivers were a nice part of the team, there could be cost-cutting for the customer there too. Maurice and I did a couple of guided bike trips in Spain and Croatia, and they had one guide, one driver. The van had racks on top to handle the bikes for transport, and a spare bike or two, and room for our luggage. I don’t know if this could be any different on this particular trip, but it was a bit frustrating to have to spend so much time in the van on some days. It didn’t leave us any time in the later afternoons to explore the places we were in. Bike, van, shower, dinner, sleep … Next day bike, van, shower, dinner, sleep … Overall: The routes VNCT planned, and locations and the special stops, were really good, the staff was helpful and pleasant and ranging from good to excellent. The crew helped with our luggage all the time even though we’re all used to handling our own. We always felt they had our needs at the top of their list, and were always so good-natured about it. Meals were great: varied and actually too plentiful — we never could finish everything. The descriptions of the itinerary were very good. The bikes were very good aside from my problem, the helmets in Vietnam very good but mine in Cambodia didn’t fit me quite as well, the straps were quite dirty and we had no visors. We are already highly recommending our trip with you! Let us know if you’d like us to do reviews on some travel platform. 21 November - 02 December 2024.

Thank you and the team! Roni Breite.

Hello Phuong Tam, Yes, we’re back home after 4 wonderful weeks in Vietnam/Cambodia. And your cycling trip was a big part of it. Just about everything about the cycling trip was wonderful. The guides were excellent (especially the ones in Vietnam - but your Cambodian guides were also very good), and we especially appreciated the opportunities they gave us as we cycled to meet local people and learn about their culture. The guides and your drivers did a wonderful job at making sure we had water and at keeping us fueled with snacks. All of the hotels were first rate. Meals were generally very good (there was one restaurant in Cambodia that seemed to have a very limited menu and we asked Poleak if he could find another - which he did), and there was always plenty to eat. A few suggestions: 1) The one issue that I was not happy about was the quantity and length of some of the van transfers (as much as 3 hours a day). I have done other cycling trips (Spain, Croatia), where we did not have such long transfers. As a result, we would finish cycling earlier in the day (around 3 pm), and have time to relax, nap, or explore the city we were in for a few hours. With the long transfers on this trip we didn’t have that opportunity. I realize that you are limited by where you can find suitable hotels, etc., but if the quantity/length of transfers were reduced it would improve the overall experience. 2) We visited 2 floating villages on this trip, one in Vietnam and one in Cambodia. The one in Cambodia was far superior and far more authentic, whereas the one in Vietnam seems to exist only for tourists. I would consider eliminating the Vietnam floating village from the itinerary. Overall, the cycling trip was excellent, and I wouldn’t hesitate to recommend your company to any friends planning a trip to Vietnam! 21 November - 02 December 2024

Dear Phuong Tam, Thank you so much for your kind Christmas wishes. From all of us old lady cyclists, can I return the same to you! We had such a wonderful time travelling through Vietnam with Viên as our guide. He taught us a lot and showed us much we would not have seen ourselves. Of course we got to eat the best food too, most of all we had a huge amount of fun. Viên is a lovely man and we have much respect for the ideals and principles of your company. We would recommend you to anyone wishing to travel in Vietnam. 09 - 17 November 2024 🇻🇳 So all of this goes to say, thank you and may you have a happy and prosperous new year. 

Best wishes Marina

Beautiful trip. Our guide Phuc was very knowledgeable, calm and kind. Every section of the trip was distinct from the other sections. We cycled along little roads by canals seeing weddings, factories, shops, restaurants and homes. We stopped at interesting places along the way and met the locals at work. Tiny little back roads we couldn’t have found ourselves. 10 - 14 July 2024