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Rider's Reviews

Rider's reviews

All testimonials from riders

To be honest, I would like to clarify the truth about our reviews and feedback system. Our team receives trip feedback directly from our clients through email, WhatsApp, and the feedback forms available on our website. After collecting and verifying these reviews, our IT team publishes them on our website.  In June 2026, we launched a new version of our official website to replace the previous version, which had been in use for many years. Since our company was established in 2010, we have operated several different versions of our website, typically upgrading to a new version every five years. Whenever a new website version is launched, our IT team must transfer all existing content, including customer reviews and feedback, from the old website to the new one. This migration process takes time, but all reviews published on our website originate from genuine feedback provided directly by our clients.

  • Sarah Byrne pa… (not verified)

    Sun, 6 Oct 2013 - 13:30

    Very good routes, good mix of urban/village area, poor/rich and farming villages.Good activities (crocodile, fish farms, boat rides, markets and floating market) The food on the set menu by the restaurants was very good (restaurant where guide chose menu, less good. Prefer if he translate Vietnamese into English menu, then we choose(even if this means price increase) Bike excellent packing up of tour very good, professional services eg. Baggage handling. Junior guide Dat has very good English - shows great promise 24 - 25 - 26 - 27 - 28 Sep 2013

  • Sarah Byrne pa… (not verified)

    Sun, 6 Oct 2013 - 13:25

    Very good routes, good mix of urban/village area, poor/rich and farming villages.Good activities (crocodile, fish farms, boat rides, markets and floating market) The food on the set menu by the restaurants was very good (restaurant where guide chose menu, less good. Prefer if he translate Vietnamese into English menu, then we choose(even if this means price increase) Bike excellent packing up of tour very good, professional services eg. Baggage handling. Junior guide Dat has very good English - shows great promise 24 - 25 - 26 - 27 - 28 Sep 2013

  • Katie Mccready… (not verified)

    Mon, 30 Sep 2013 - 15:57

    This is his second trip Home-stay was not as I would have hoped unless there is no other option I would have preferred another hotel. Another excellent tour. Will be back for another Ms Katie: I have enjoyed every minute and have been very impressed with all the staff. From when i booked, I always had very quick responses to my emails. Our guide, Nghi was very knowledgeable and did everything. He could make our stay as enjoyable as possible. Thanks you very much! Our driver was excellent too! Mr Luke: Very enjoyable tour, well organized and got to see lots of things we would not otherwise have seen on our trip. 20 - 21 - 22 - 23 Sep 2013

  • Graham Wood fa… (not verified)

    Sun, 28 Jul 2013 - 15:57

    This 4 day cycle tour of the Mekong Delta, with my wife and two teenage daughters, was absolutely sensational. In addition to taking us completely off the normal tourist track, it enabled us to experience the true friendliness and way of life of the local people. However, this could not have been achieved without the support and professionalism of our fantastic guide, Tang - Articulate, informative, good-humoured and practical. Overall, I would not hesitate in recommending this Company's trips to anyone. 18 - 21 July 2013

  • Norman Feist f… (not verified)

    Sun, 16 Jun 2013 - 13:50

    We did a 4 day Mekong cycling trip with Dat, and thoroughly enjoyed every minute of it. Trip was well organised, nice hotels, good and plenty local food with lots of new experiences, good hard tail mountain bikes. Best of all though was Dat, who grew up in the area an thus knows it very well and willingly shared his knowledge. The cycling is certainly pleasant, and it’s hard to keep your eyes on the trail as there’s so much to see left and right. But having a perfect guide who can point out things that you’d otherwise miss, makes the trip special. Thanks again Dat for a wonderful 4 days! 04 - 05 - 06 - 07 June, 2013

  • Chan party of … (not verified)

    Wed, 8 May 2013 - 14:52

    I will send through the valuation form, very tired but wanted to send you a quick note to say how happy we all were with the trip. You and your staff did an amazing job organizing our cycling over 3 countries, 3 languages and all worked efficiently. Everyone had such a good time and I am sure I will get a few more to come back next year. Cycling Mekong Delta Vietnam Cycling Cambodia Thank you again, will be in touch. November 10, 2013 Leonie Leonie's group of 15 from Australia Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap Overall your arrangement is very good. The back up, the food, the accommodation are all superb. And most of all the guide provided is excellent. He speak very good English, very knowledgeable, very easy to get along and very diplomatic. Great job, we definitely like to recommend to my friends. 21st - 30th April 2013 Tan Lye Hock party from Malaysia Cycling 10D/9N HCM - Mekong Delta - Phnom Penh - Siem Reap I took a rest when I choose Vietnam Backroads for myself and my team, but its the best from the internet. It turn out more than I expected and your guide Mr Thang is very professional and very knowledgeable. There is not a boring moment with him around. He made us feel very comfortable and we enjoyed our ride very much. The numerous coffee break is good and dinner is excellent. On behalf of my team, I would say "Big thank you" to Vietnam Backroads Bicycle Tours. 21st - 30th April 2013

  • Sarah Harringt… (not verified)

    Tue, 23 Apr 2013 - 14:34

    Yes - now safely back in the UK. Although there was some snow on the ground when we arrived home last weekend the temperature has just warmed up here and it is now slightly warmer than it was on our first day in Hanoi (17 degrees)!! We continued to have a great time on our Halong Bay cruise and were looked after well by your guide in Hanoi who also organised a final airport transfer for us. Mike and I have now reflected on the holiday and both of us were profoundly moved by the whole experience of Vietnam and Cambodia. In particular we found Vietnamese people to be very friendly and welcoming, the food amazing and the scenery spectacular and varied. We were delighted with the service we received from Vietnam Backroads right from the first contact with you through to the biking trip and the end in Hanoi. It is hard to be critical because we know how much effort you all put in and we feel the trip was really good value for money. Mike and I both think that the trip was even better because Van was with us. As the owner he was able to decide to give us even more out of the trip (e.g food stops) than perhaps Harry could decide on his own on a set budget. The bikes were great, well maintained and the team did everything for us including lending us gloves/sleeves! We went to some wonderful restaurants which we would never have found on our own and were amazed at the quality and quantity of food we were able to order within the package price (and more importantly Van/Harry would order for us which made life really easy and ensured we got to try local specialties). Similarly the drink stops were well organised and much more frequent than we anticipated and the unexpected fruit stops were great. The biking routes were brilliant and we felt we really got a chance to see the 'real' Vietnam. Finally, the team was very flexible in changing itinerary/hotels (e.g Hanoi) at short notice. It is very difficult to find areas for improvement....on a minor point the hotel we moved to in Hanoi, although set in a spectacular location, was a bit run down and unfortunately they had drained the swimming pool for the season. However this had no impact on the trip as the weather continued cloudy until we left! We can’t think of anything else we would change!! All in all a brilliant trip and we hope to come back and do Laos at some time with you. Please give our regards to Van and Harry and show them the attached pictures. We would recommend Vietnam Backroads to anyone travelling to Vietnam and if you are able to send us some of your new cycling shirts we would happily wear them as an advert for the company. 1st - 14th April 2013

  • Sarah Harringt… (not verified)

    Sat, 20 Apr 2013 - 02:10

    Yes - now safely back in the UK. Although there was some snow on the ground when we arrived home last weekend the temperature has just warmed up here and it is now slightly warmer than it was on our first day in Hanoi (17 degrees)!! We continued to have a great time on our Halong Bay cruise and were looked after well by your guide in Hanoi who also organised a final airport transfer for us. Mike and I have now reflected on the holiday and both of us were profoundly moved by the whole experience of Vietnam and Cambodia. In particular we found Vietnamese people to be very friendly and welcoming, the food amazing and the scenery spectacular and varied. We were delighted with the service we received from Vietnam Backroads right from the first contact with you through to the biking trip and the end in Hanoi. It is hard to be critical because we know how much effort you all put in and we feel the trip was really good value for money. Mike and I both think that the trip was even better because Van was with us. As the owner he was able to decide to give us even more out of the trip (e.g food stops) than perhaps Harry could decide on his own on a set budget. The bikes were great, well maintained and the team did everything for us including lending us gloves/sleeves! We went to some wonderful restaurants which we would never have found on our own and were amazed at the quality and quantity of food we were able to order within the package price (and more importantly Van/Harry would order for us which made life really easy and ensured we got to try local specialities). Similarly the drink stops were well organised and much more frequent than we anticipated and the unexpected fruit stops were great. The biking routes were brilliant and we felt we really got a chance to see the 'real' Vietnam. Finally, the team were very flexible in changing itinerary/hotels (e.g Hanoi) at short notice. It is very difficult to find areas for improvement....on a minor point the hotel we moved to in Hanoi, although set in a spectacular location, was a bit run down and unfortunately they had drained the swimming pool for the season. However this had no impact on the trip as the weather continued cloudy until we left! We cant think of anything else we would change!! All in all a brilliant trip and we hope to come back and do Laos at some time with you. Please give our regards to Van and Harry and show them the attached pictures. We would recommend Vietnam Backroads to anyone travelling to Vietnam and if you are able to send us some of your new cycling shirts we would happily wear them as an advert for the company. 1st - 14th April 2013.

  • Brendan Fagan … (not verified)

    Fri, 19 Apr 2013 - 13:24

    Dear Miss Hue, 

    We want to thank your team at Vietnam Backroads, for a most enjoyable tour in April. Our guide "Buppy" (hope our spelling is right) was really great and our driver Duc. Everything was really good. Thank you for returning our money from the Duxton hotel. We will certainly recommend Vietnam Backroads as a great company to bike with. Maybe we will do another Backroads tour next year. 06 - 10 April 2013

    Thank you again

    Diane , David and Brendan

  • Aaron and Laur… (not verified)

    Tue, 15 Jan 2013 - 02:10

    Mr Nghi is an excellent guide. He meets us every day with a smile and was available at all times. He’s an excellent cyclist and always ready for a hard & challenging ride. He was attentive to our needs and accommodating to special requests. Our driver Thao is also a very good driver, very safe and always prompt. He also kept the van very clean and supplied with drinks. The quality of the food choice overall was excellent. Some of our very best meals were arranged by Mr Nghi in small villages for our lunches and gave us a great insight into the culture. If we had any constructive feedback, maybe the van could sometimes be closer on long rides and maybe the guides could be supplied with modem mapping technology like GPS or smart phones, for the most efferent routing and use of time. This is one of the best trip we have ever taken and our first bike tour, and we are extremely happy with experience. We have many wonderful memories and photos. We would highly recommend Vietnam Backroads to our friends. We are already looking forward to our next trip with Vietnam Backroads. 24 Dec 2012 - 04 Jan 2013.

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