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Rider's Reviews

Rider's reviews

All testimonials from riders

To be honest, I would like to clarify the truth about our reviews and feedback system. Our team receives trip feedback directly from our clients through email, WhatsApp, and the feedback forms available on our website. After collecting and verifying these reviews, our IT team publishes them on our website.  In June 2026, we launched a new version of our official website to replace the previous version, which had been in use for many years. Since our company was established in 2010, we have operated several different versions of our website, typically upgrading to a new version every five years. Whenever a new website version is launched, our IT team must transfer all existing content, including customer reviews and feedback, from the old website to the new one. This migration process takes time, but all reviews published on our website originate from genuine feedback provided directly by our clients.

  • Richard Kingsf… (not verified)

    Tue, 26 May 2026 - 07:29

    We really enjoyed our trip and appreciated the flexibility of cycling distances, equally the efforts made by our tour guide to customise our trip. Everything ran on true and to plan which was really impressive. As one small suggestion. Vietnam Backroads may wish to survey the experience/ fitness of tour guests ahead of the trip to help establish an itinerary/ distance ahead of time. We've noted this done by the tour company in the past for hiking tour we have been on. 21 December 2022 - 05 January 2023

  • Richard Kingsf… (not verified)

    Tue, 26 May 2026 - 07:27

    I enjoyed the variety of roads. The hotel in A Luoi was below the standard. I understand it is the best in the town. Other hotels were good with several being great. The tour guide was friendly and constantly nice and patient. 21 December 2022 - 05 January 2023

  • Paul Anthony Jones (not verified)

    Tue, 26 May 2026 - 07:22

    I really loved this trip. A perfect way to see rural Vietnam. The trip was very memorable. Dat was an excellent guide. Some suggestions (Not criticisms) which may help: - Consider selling helpful equipment, and gloves as an extra cost - Consider dinners as optional. They were very good but perhaps had some flexibility. Overall the trip has exceeded my expectations. 15 - 16 - 17 December 2022

    PAUL ANTHONY JONES party from Australia. 

  • Michael List … (not verified)

    Tue, 26 May 2026 - 07:20

    We are thoroughly enjoying the ride and we cant say enough good things about Hai and our driver. The cycling conditions are great, the gear and accommodations are very good, and we are happy to be here. Thought you might enjoy this. Susan doing tree pose on a monkey bridge. Having a great time. Thank you for the exxellent work on putting it together. More stories to come with Mr. Art in Cambodia. Our cycling is going very well. While we miss Hai and our Vietnam driver, we are enjoying Art and John Wayne (our driver here). We are seeing some differences in the two countries for cycling but we are enjoying our experience immensely. Thank you, 28 Feb, 2019 - 10 Jan 2020

  • Yung Nio group… (not verified)

    Tue, 26 May 2026 - 07:18

    Hi Vietnam Backroads team,

    We are a week back from our vacation in Vietnam and three weeks after finishing the bike tour. It was a nice bike trip. Heavier than the Mekong delta tour in 2014. Did you receive my survey? I gave it to Vien on the day we were dropped at the airport. I hope you could read my handwriting. Thanks for everything you organize for us. 02-08 November 2022

  • Mary and David (not verified)

    Tue, 26 May 2026 - 07:17

    Phuc and Viet were both excellent. We learned a lot about Vietnam, which was very interesting- history and culture. The food we had was the best of our weeks in Vietnam. The bikes were in excellent condition. There was always plenty of water available whenever we wanted it. Viet fed us so much dragon fruits. It was amazing. Phuc was a knowledgeable guide. It was a joy to have him as our guide. Thank also to Van, who met us at our hotel to arrange payment. I will recommend this trip to anyone I know who visits Vietnam. 10 - 11 November 2022

  • Family Madge-Nyren (not verified)

    Tue, 26 May 2026 - 07:16

    We had fabulous day tour with Van and the Backroads team into the Mekong. Great tour well organized, super knowledgable about bikes and gear. They had a flexible agenda to meet our groups needs and a great guide Phuc. The chocolate farm was amazing! Thanks Van can’t wait to do our next tour. April 2020

  • Dr Elizabeth p… (not verified)

    Tue, 26 May 2026 - 04:42

    I just wanted to let you know that we had a wonderful day today with Cong as our guide. The bicycle riding was fun and the sights were so interesting. Cong was extremely informative and friendly. We will leave a 5 star review on Trip Advisor and my husband is going to recommend your company to his friend who is traveling to Vietnam later this year. Thank you very much for a great day! 18 February 2020

  • Lisa Hughes fa… (not verified)

    Tue, 26 May 2026 - 04:41

    Hello,

     We had an absolute wonderful time! Since we live in Vietnam we already knew that it may be quiet. It gave us an opportunity to see how families gather and celebrate during this special time. Everything was perfect. We will be highly recommending this trip to our colleagues and other teacher friends in SE Asia! I will mail the comment sheet to you as I forgot to fill it out and give it to Tra on the last day. We appreciate all of your efforts to make arrangements during the holiday. Also, we rode bikes around Siem Reap and they were not nearly as good as yours :) I'm wondering if you have any stickers for Vietnam Backroads? We would love a couple if you have any. All the best, 25 - 26 - 27 - 28 - 29 January 2020

  • Sophie and fam… (not verified)

    Tue, 26 May 2026 - 04:27

    For a unique and adventurous cycling experience from Ho Chi Minh to Phnom Penh we highly recommend Vietnam Backroads. Our guide Van led our family of four throughout the trip. Van insured our care by providing a personalized and flexible tour according to our abilities and interest. We experienced rural life along the Mekong delta, stopping to eat fruit from local farmers, catching ferries with local, saying hello to many children, meeting a family, seeing duck herders, rice farmers, building, irrigation, floating markets and learning about life for people during monsoons and dry seasons. We stayed in comfortable hotels at night and the whole trip was supported by private transport of our luggage. An unforgettable experience all around. 03 - 04 - 05 January 2020

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